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FAQ

Have a question about our tours or activities? Take a look at the questions below… there’s a good chance you’ll find your answer there. If you’re still unclear about something,

  • Do we have to tip? How much should we tip?
    Tipping is totally at your discretion. Feel free to tip your guide or crew if you’ve had a great time on tour.
  • Do I need to take additional cash with us on tour? If so how much?
    All tours accept cash, so travelling with cash is essential. It may however be prudent to travel with some discretionary cash (the amount of which, is up to you) for incidental purchases outside of the scope of the cost of your tour.
  • Can I book a private tour?
    Certainly. Simply contact us with your specifications and submit to receive a customised quotation.
  • Where do I wait for my tour pick-up?
    Generally the pick-up point will be the lobby of your hotel, villa or guest house* at the identified pick-up time. * PICK-UP PROTOCOL On arrival the driver will identify himself and announce the surname(s) of the guest(s) for pick-up. Should they not be able to find you, a query will be made with Front Desk to call your room in the event that you are running late. After exhausting this option, the transfer will depart without you. If your pick-up is late, please contact us or have the Front Desk contact us so we can advise of its status. If you believe you may have missed your pick-up, please contact us or have the Front Desk contact us so we advise of further options to allow you to make your tour departure time.
  • Can children go on tour alone?
    No. Generally all minors (under 16 years of age) must be accompanied by an adult parent or chaperone on all tours. In some cases an exception can be made by the respective tour, however this is solely at their discretion. If for some reason this may be required, please advise us in the Notes Section when booking.
  • Can I bring my camera?
    Yes – In fact we encourage it as each tour offers unique photographic opportunities which we certainly hope you will take advantage of. Depending on the tour, we recommend having a wrist or neck strap attached to keep it safe and secure. Please remember, you are responsible for your own camera when on tour. P.S. Don’t forget to share your favourite photos of the great time you had out with us when you get the chance!
  • Can I give a tour as a gift?
    Yes, of course you can! We receive this query quite often from friends or family who wish to gift a tour experience to a honeymooning couple or persons celebrating a birthday or anniversary. It is a wonderful surprise which you can either present to them before they depart or alternatively we surprise them with a delivery to the advised hotel.
  • Do you accommodate persons with special meal requirements?
    Yes, we endeavour to accommodate most dietary requirements, simply advise us accordingly in the Notes Section when booking of your specific dietary needs. All food inclusive tours will be notified and a special plate prepared for you.
  • I have food allergies, can I eat the food on tour?"
    Your health and safety is paramount to us. If you have a known food allergy, please alert us in the Notes Section when booking. All food and beverage inclusive tours will be notified and a special plate prepared for you.
  • Do you offer foreign language tours?
    Yes – though tours are primarily in English, a Foreign Language tour is possible upon request and with appropriate notification. Please advise of the required language in the Notes Section when booking. There is an additional charge attached to this service.
  • Is smoking allowed on tour?
    On Oct 1st 2010, Barbados imposed a no smoking in public establishments. Since most of our tours are in open air environments we simply ask that you be mindful of your fellow tour-goers and smoke downwind of them. Where unsure, simply ask one of the tour personnel and they will direct you to an appropriate area.
  • What happens if my tour is cancelled?
    Tour suppliers reserve the right to cancel tours in accordance with their operating requirements, due to inclement weather or other events beyond their control. If a tour is cancelled, Premier Attractions or an agent of the tour will contact you to attempt to re-book for the same or a similar tour. If an alternative tour is not available or this is not feasible or acceptable to you, Premier Attractions only liability will be to ensure that you receive a full refund for the amount received from the booking.
  • How do I change my reservation? Can I reschedule or cancel my tour?
    If after your booking has been confirmed, you wish to reschedule to an alternative tour date or time, you may do so subject to availability and with no change fees. Simply contact us at (246) 232 4747 or (246) 284 2411 or aplustoursandevents@gmail.com and we will assist. If after your booking has been confirmed you need to cancel your tour, your cancellation options and applicable fees are stated below. Notice of cancellation after payment confirmation must be made by email to aplustoursandevents@gmail.com; Subject heading Cancellation. 4 days (96 hrs) notice: Full refund – No penalties, once we receive notification 4 days (96 hours) in advance of your scheduled tour or activity date. Within 4 days (96 hrs): 25% cancellation fee 24-hours or less: No refund
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